If you are not entirely satisfied with your purchase, then we are here to help. You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.

If it is returned with damaged packaging this may be deducted from the return value we give you. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.

Please use the return address:
Pallman Filter, 7 Heron Court, Eagle Business Park, Yaxley, Peterborough, Cambridgeshire, PE7 3AT, England, Great Britain.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to you. If you receive a refund, the cost of return shipping will be deducted from your refund which Pallman Filters has organised in the first place.

If you have any questions on how to return your item to us, contact us.